testimonials
"Andrew supercharged our LookML at Netflix. It's no small feat to maintain and support our level of complexity."
Douglas Lam
Engineering Lead at Netflix
Engineering Lead at Netflix
"Working with Andrew has been a huge success. I would certainly recommend him for any Looker related project."
Jon Beer
Co-Founder at Zapnito
Co-Founder at Zapnito
lOOKER SUPPORT Services
Essential
Chat support during business hours
(Mon–Fri, 9am–5pm Pacific)
Real, human experts standing by to answer your LookML and modeling question.
Quick, straightforward assistance to keep your dashboards running smoothly
Professional
Ideal for teams that need faster response times and more in-depth support
Full S1–S4 coverage during normal business hours with an SLA
S1 response with an SLA, seven days a week for mission-critical issues
Enterprise
Tailored SLAs to match your
unique requirements
Dedicated staff for hands-on, ongoing assistance
Custom terms designed around your security, compliance, and performance needs.
our professional experience
leadership team
Andrew Searson
Expert Looker architect and developer with a track record
of delivering state-of-the-art data infrastructure.
He led Analytic Teams for the last decade.
Head of Analytics (Looker Sales) @ Google
Head of Internal Analytics @ Looker
of delivering state-of-the-art data infrastructure.
He led Analytic Teams for the last decade.
Head of Analytics (Looker Sales) @ Google
Head of Internal Analytics @ Looker
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Rachel Johnson
Rachel is an original member of the Department of Customer Love. She spent over five years providing expert guidance, resolving complex issues for 100s of Customers on the Looker platform.
Strategy & Ops Manager (Looker Sales) @ Google
CS Manager @ Looker
Strategy & Ops Manager (Looker Sales) @ Google
CS Manager @ Looker
ADD SUPPORT
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Fill the form to get in touch or, if you prefer to email us instead: get@looker-support.com